+1-855-211-0932 (ID:279862)
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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will show up. It offers elaborate information about all the actions that you can carry out on the given page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of educational videos demonstrating how to work with our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, explore our extensive FAQ section, which contains questions asked by actual clients and provides real solutions. We periodically "revamp" our FAQ section with new Q&A's in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can contact our excellent team of tech support engineers available 24x7x365 and ready to assist you with any question. Each support ticket you send will be responded to in less than 1 hour (the average support ticket response time is about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279862

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com